Welcome to Hot Mess Cleanup and Junk Removal.

Your premier choice for efficient and reliable junk removal services. Our mission is to provide top-notch service while helping you maintain a clean and clutter-free environment.

Privacy Policy


Effective Date: July 29, 2026


Hot Mess Cleanup & Junk Removal ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request an estimate, contact us, or use our services.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.


Information We Collect


We may collect information you voluntarily provide, including:


  • Name
  • Phone number
  • Email address
  • Property or service address
  • Photos or videos submitted for estimates
  • Details about your cleanup, dumpster rental, or junk removal project
  • Any information you provide through phone calls, emails, contact forms, chat, or social media


We also automatically collect certain information through cookies and similar technologies, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on our website
  • Referring websites
  • General location information
  • Advertising and marketing attribution data


How We Use Your Information


We use your information to:

  • Provide estimates and schedule services
  • Respond to inquiries
  • Deliver requested services
  • Process payments
  • Send appointment reminders and service updates
  • Improve our website and customer experience
  • Analyze website traffic and marketing performance
  • Prevent fraud and protect our business
  • Comply with legal obligations
  • Website Analytics & Advertising


Our website uses Google Analytics and may use other analytics, advertising, and remarketing technologies, including advertising pixels and cookies from third-party providers.


These tools help us understand how visitors use our website, measure advertising performance, and improve our marketing efforts.

These third parties may collect information about your browsing activity across websites.

You can control many cookies through your browser settings and may opt out of certain advertising features through your advertising preferences where available.


Call Recording & AI Communications


To improve customer service, some phone calls may be recorded or transcribed.

We may also use artificial intelligence (AI) tools to assist with answering phone calls, responding to customer inquiries, summarizing conversations, and improving our customer support.

Call recordings and transcripts may be retained for customer service, quality assurance, training, documentation, and business purposes.


Text Messaging


If you voluntarily provide your phone number by calling us, texting us, requesting service, or otherwise communicating with us, we may send you text messages related to:

  • Estimates
  • Appointment confirmations
  • Scheduling updates
  • Service reminders
  • Customer support


We do not currently collect SMS marketing consent through our website.

Message frequency varies.

Message and data rates may apply.

You may opt out of future text communications by replying STOP whenever applicable.


Sharing Your Information


We do not sell your personal information.


We may share information only with trusted service providers that help us operate our business, including providers for:

  • Payment processing
  • Scheduling
  • Customer communication
  • Call management
  • Website hosting
  • Analytics
  • Marketing
  • Customer relationship management (CRM)


We may also disclose information when required by law or to protect our legal rights.


Data Security


We use reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your information, no method of transmitting data over the Internet or storing electronic information is completely secure.


Data Retention


We retain information only as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.


Your Privacy Rights


Depending on your state or country of residence, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Opt out of certain marketing communications
  • Request information about how your data is used


To exercise these rights, please contact us using the information below.


Children's Privacy


Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any revisions will be posted on this page with a new effective date.


Contact Information


Hot Mess Cleanup & Junk Removal

Phone: (702) 800-0506

Email: info@HotMessVegas.com

Website: www.HotMessVegas.com